🔒 Last Updated: January 2026

pg66 Privacy Policy – Your Data Is Safe with Us

When you use pg66, certain information naturally comes to us. This page explains clearly what data is collected, where it is stored, and who it is shared with — no hidden details.

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Note: This privacy policy was last updated in January 2026. By continuing to use pg66, you agree to the terms of this policy. You will be notified in advance of any significant changes.

What pg66 Does — and Doesn't Do — with Your Data

Before the legal details, here's what matters most — pg66's core commitments to protecting your privacy.

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Secured with 256-bit Encryption

Every transaction and piece of personal information you share is protected by military-grade SSL encryption. It is virtually impossible for any unauthorized party to decrypt this data.

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Your Data Is Never Sold

Pg66 never sells your personal data to third parties. No information is shared with advertising companies or data brokers.

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Only the Data We Actually Need

Pg66 only collects information that is genuinely necessary to operate its services, meet legal requirements, and maintain security. There is no reason to collect anything beyond that — so we don't.

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You can view your own data

You have the right to view and correct any information pg66 holds about you. Contact support at any time to request a copy of your data.

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Right to Erasure

After your account is closed, you may request deletion of your data beyond what is legally required. pg66 will fulfill that request within the designated timeframe.

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A Transparent Policy, in Plain Language

This page is written in plain, straightforward English — no confusing legal jargon. You'll understand exactly what pg66 does and doesn't do with your information.

Privacy Policy Details

1What Data We Collect Learn More

When you create an account and use our services at pg66, certain information is collected automatically or directly from you. The types of data collected are explained below.

Information You Provide Directly

  • Registration Information: Full name, date of birth, email address, phone number, and residential address
  • Identity Document: A copy of your national ID or passport for KYC verification
  • Payment Information: bKash/Nagad number or bank account details (full card numbers are never stored)
  • Support Contact: Messages You Send via Live Chat or Email

Automatically Collected Data

  • IP address and device information (operating system, browser type)
  • Login date & time, session duration
  • Time spent viewing each page
  • Betting & gaming activity records
  • Cookies & Local Storage Data
Please Note: pg66 never stores your full bank card number, PIN, or password. Only the reference information necessary for payment processing is retained.

Minors' Data

Pg66 does not knowingly collect data from anyone under the age of 18. If we become aware that a minor's data has been collected by mistake, it is deleted immediately.

2How Your Data Is Used

Pg66 uses the data it collects only for the specific purposes it was collected for. It is never used beyond those stated purposes.

Data Type Purpose Legal Basis
Registration Details Account Management & Identity Verification Contract Performance
KYC Documents Age & identity verification, AML compliance Legal Obligations
Payment Information Deposit & Withdrawal Processing Contract Performance
Gaming History Dispute resolution, responsible gaming monitoring Legitimate Interest
Technical Data Security, fraud prevention, and site improvement Legitimate Interest
Contact Information Promotional Messages (with your consent) Consent

Pg66 analyzes your gaming behavior to detect unusual patterns — primarily to prevent fraud and promote responsible gaming. Insights from this analysis are never shared with third parties.

Marketing Messages: You can unsubscribe at any time if you no longer wish to receive promotional emails or SMS from pg66. This will not affect your account functionality in any way.

3Who Your Data Is Shared With Transparency

Pg66 does not sell your data. In certain limited situations, specific information may be shared with designated parties. Each case and its reason are clearly explained below.

Payment Processors

To process transactions via bKash, Nagad, or bank transfer, relevant financial details are shared with the respective payment provider. This information is used solely for processing the transaction, and each provider operates under their own privacy policy.

License & Regulatory Authority

As an operator licensed under Curacao eGaming, pg66 is required to cooperate with regulatory audits and inspections. Providing the necessary information in these cases is a legal obligation.

Law Enforcement Agencies

Information may be disclosed to law enforcement agencies when required by a valid court order or as part of a lawful investigation. In such cases, pg66 has no discretion to refuse, and every effort is made to inform the member where legally permissible.

Technology Service Providers

Limited technical data may be shared with game software providers, cloud hosting services, and analytics tools. All such partners are bound by strict data protection agreements.

To be clear: pg66 never sells or shares your personal identity, financial information, or gaming history with advertising networks, data brokers, or marketing companies.

4Data Protection Practices Important

Pg66 uses multiple layers of security to protect your data, combining technical safeguards with staff training and operational controls.

Technical Protection

  • TLS 1.3 / SSL: All communications are conducted through encrypted channels
  • Database Encryption: Stored Sensitive Data Is Kept Encrypted
  • Firewall & IDS: Suspicious activity is blocked automatically
  • Two-Factor Authentication: 2FA Can Be Enabled on Your Account
  • Regular Security Audits: Penetration testing is conducted by third parties

Institutional Protection

Pg66 staff can only access the information they need to do their specific job — this is known as the "least privilege principle." Any employee who accesses member data without a legitimate reason faces strict disciplinary action. Every data access is logged.

In the Event of a Data Breach

In the event of a data breach that puts your information at risk, pg66 will notify you as quickly as possible and provide clear guidance on the steps you should take. That is our responsibility.

5Cookie & Tracking Policy

The pg66 website uses cookies — small text files stored in your browser that help improve site functionality and personalize your experience.

The types of cookies we use are detailed in the section below. You can disable optional cookies through your browser settings, but disabling essential cookies may cause certain site features to stop working.

6Your Rights Learn & Use

You have a number of rights over your personal data. To exercise any of these rights, please contact our support team – requests are typically handled within 30 days.

7How Long Your Data Is Retained

Pg66 does not keep your data longer than necessary. Data is retained for as long as your account remains active. After account closure, transaction and KYC records are typically kept for up to 5 years to meet legal requirements, then securely deleted.

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years AML Legal Obligations
KYC Documents 5 Years After Account Closure Regulatory Requirements
Transaction Records 5 Years Financial Audits & Dispute Resolution
Support Contact 2 Years Service Improvement
Marketing Consent Until Consent Is Withdrawn Proof of Consent Required

8Contact & Complaints

For any privacy-related questions, rights requests, or complaints, please get in touch with us:

  • Email: support@pg66.casino
  • Live Chat: Available on the website 24/7
  • Help Center: Help Center Page

We aim to provide an initial response within 7 business days of receiving your request. Complex cases may take up to 30 days. You will be kept informed of the progress by email.

Policy Updates: This privacy policy may be updated from time to time. For significant changes, members will be notified by email at least 14 days in advance. The date of the latest update will always be visible at the top of the page.

Your Rights Over Your Data

As a pg66 user, these rights over your personal data remain in effect at all times.

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Right to Access

To find out what information pg66 holds about you, simply submit a request. A full copy of your data will be sent within 30 days.

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Right to Rectification

If any of your information is incorrect, you have the right to have it corrected. Update it directly from your profile page or by contacting our support team.

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Right to Deletion

After your account is closed, you may request deletion of your data beyond what is required by legal obligations.

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Right to Object to Processing

You can object to your data being used for marketing purposes. Opt out of marketing messages at any time.

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Right to Data Portability

You can request a copy of your data in a machine-readable format — making it easy to transfer to another service if you choose.

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Right to Restrict Processing

You may request that data processing be temporarily paused while a dispute is ongoing or identity verification is in progress.

Member FAQs

These two questions come up often — here are straight answers.

If you've forgotten your password, go to the login page and click the "Forgot Password?" link. Enter the email address or phone number linked to your account. Within a few minutes, a password reset link will be sent to your email or an OTP will be sent to your phone. Click the link and set a new password. Keep in mind that reset links typically expire within 15 to 30 minutes, so use it right away. If you don't see the email, check your spam or junk folder. If you're still having trouble, contact support — after verifying your identity, they'll help you set a new password. For added security, we recommend enabling two-factor authentication (2FA) on your pg66 account, so your account stays protected even if your password is compromised.

Real-time scores and live match statistics are available directly in the Sports Betting section at pg66. Tap any live match to see a detailed scorecard that refreshes continuously — wickets, overs, and ball-by-ball updates for cricket, or minute-by-minute scores and goals for football. Select matches also offer live streaming, available to users with an active balance or a recent bet placed. The Sports Events page lists all upcoming and ongoing events in one place. Everything works through your mobile browser — no separate app needed. For more details, Sports Events View Page.

With Confidence Play on pg66

Your data is secure, your transactions are protected, and your privacy is fully maintained. Open an account today and enjoy 500+ games.

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